Tier 1 Help Desk
3.
7 Harrisburg, PA Harrisburg, PA Full-time Contract Full-time Contract $20 an hour $20 an hour 6 days ago 6 days ago 6 days ago Short Description:
Provides business operations support, computer inventory management, and logistical support by email/phone, or onsite.
Performs tracking, request approvals, data analysis and report reconciliation.
90% Administrative role.
Microsoft Office proficiency.
Complete Description:
The position is under direct supervision.
Must be local to Metro Atlanta.
Position is both onsite and remote.
User support by email/phone.
10% Technical role.
Driving is required for this position.
Some in-state/local travel if needed.
Job Responsibilities 1.
Inform submitters of proper requests required for desired services 2.
Work closely with NTT Service Technicians and Business Application & Technology staff 3.
Help facilitate Division office supply orders using state purchasing processes and procedures 4.
Pursue offboarded user hardware and wireless equipment returns 6.
Help track large scale technology product deliveries for Special Projects 7.
Work closely with internal and external clients to ensure overall success of Unit operations 8.
Identify hardware trends and report inventory discrepancies 9.
Maintain daily inventory summaries and weekly reports in MS Teams 10.
Provide status updates to Unit Manager 11.
Assist with fulfilling hardware, peripheral, and special technology requests ensuring prompt deployments 12.
Cross reference equipment orders and field requests ensuring shipments are accurate 13.
Update inventory systems 14.
Review criteria and approve specialized end user computing requests Requirements 2 years of professional work experience Proven ability to work independently and within a target driven cohesive team environment Ability to multitask in a fast-paced environment Strong work ethic, interpersonal, and communication skills Detailed oriented and exceptional critical thinking skills Proficiency with Microsoft Excel and MS Teams Driver's License Job Types:
Full-time, Contract Pay:
$20.
00 per hour Expected hours:
40 per week Experience level:
2 years 3 years 4 years Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Harrisburg, PA 17104:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Required) Windows:
1 year (Required) Call center:
1 year (Required) Work Location:
In person Complete Description:
The position is under direct supervision.
Must be local to Metro Atlanta.
Position is both onsite and remote.
User support by email/phone.
10% Technical role.
Driving is required for this position.
Some in-state/local travel if needed.
Job Responsibilities.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Harrisburg, PA Harrisburg, PA Full-time Contract Full-time Contract $20 an hour $20 an hour 6 days ago 6 days ago 6 days ago Short Description:
Provides business operations support, computer inventory management, and logistical support by email/phone, or onsite.
Performs tracking, request approvals, data analysis and report reconciliation.
90% Administrative role.
Microsoft Office proficiency.
Complete Description:
The position is under direct supervision.
Must be local to Metro Atlanta.
Position is both onsite and remote.
User support by email/phone.
10% Technical role.
Driving is required for this position.
Some in-state/local travel if needed.
Job Responsibilities 1.
Inform submitters of proper requests required for desired services 2.
Work closely with NTT Service Technicians and Business Application & Technology staff 3.
Help facilitate Division office supply orders using state purchasing processes and procedures 4.
Pursue offboarded user hardware and wireless equipment returns 6.
Help track large scale technology product deliveries for Special Projects 7.
Work closely with internal and external clients to ensure overall success of Unit operations 8.
Identify hardware trends and report inventory discrepancies 9.
Maintain daily inventory summaries and weekly reports in MS Teams 10.
Provide status updates to Unit Manager 11.
Assist with fulfilling hardware, peripheral, and special technology requests ensuring prompt deployments 12.
Cross reference equipment orders and field requests ensuring shipments are accurate 13.
Update inventory systems 14.
Review criteria and approve specialized end user computing requests Requirements 2 years of professional work experience Proven ability to work independently and within a target driven cohesive team environment Ability to multitask in a fast-paced environment Strong work ethic, interpersonal, and communication skills Detailed oriented and exceptional critical thinking skills Proficiency with Microsoft Excel and MS Teams Driver's License Job Types:
Full-time, Contract Pay:
$20.
00 per hour Expected hours:
40 per week Experience level:
2 years 3 years 4 years Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Harrisburg, PA 17104:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Required) Windows:
1 year (Required) Call center:
1 year (Required) Work Location:
In person Complete Description:
The position is under direct supervision.
Must be local to Metro Atlanta.
Position is both onsite and remote.
User support by email/phone.
10% Technical role.
Driving is required for this position.
Some in-state/local travel if needed.
Job Responsibilities.
Estimated Salary: $20 to $28 per hour based on qualifications.
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