Community Service Aide (CSA)
3.
7 Harrisburg, PA Harrisburg, PA Full-time Full-time From $41,553 a year From $41,553 a year GENERAL STATEMENT OF DUTIES:
This is an unarmed civilian uniformed support position with primary responsibilities to the Harrisburg Bureau of Police's Community Services Division.
The Community Service Aide (CSA) will provide customer services and outreach to citizens, enforce city codes, address quality of life issues, and other non-criminal police related duties; such as, but not limited to, responding to non-reportable accidents and issuing parking tickets.
The CSA will engage the public through telephone and/or in person communication.
This position does not encompass any power of arrest and will not perform tasks legally restricted to sworn City of Harrisburg Law Enforcement Officers.
Work is assigned in the form of verbal and/or written instructions, by the Director Community Relations and Engagement.
ESSENTIAL FUNCTIONS Work involves but is not limited to the following, Assist in planning, attending, coordinating, participating in meetings, events and other functions to support the mission of the Community Services Division.
Identify community problems and issues, as well as report violations of City codes and regulations.
Educate the community about Police related services.
Become a liaison for business owners, through the use of business checks throughout the City.
Assist with crowd and traffic control on accident scenes, details and major events, as needed.
Perform varied administrative work, typing and clerical duties including operation of a computer.
Enter data and documents into computer or records management system in a prompt and efficient manner.
Obtains information from the public, witnesses, victims, and suspects as needed.
Answer telephone and radio dispatches, takes and forwards messages for Police bureau employees and gives general information in response to public inquiries.
Provides brief replies to inquiries, as needed.
Sort, index and file material alphabetically, numerically and geographically.
Read and route incoming mail and assembles files and other materials to facilitate reply by bureau members.
Respond through dispatch and in person request, and administers first aid , included CPR when needed.
Work includes operation a motor vehicle in a safe, legal and responsible manner.
Receive and complete assignments and set work priorities to meet deadlines and assure an efficient workflow throughout the bureau in a consistent and timely manner.
Obtain and compile data from bureau records for reporting purposes.
Maintains regular, punctual and predictable attendance.
Reports to work and remains at work in production condition, which includes not being under the influence or impaired by the use of alcohol and or/drugs.
Establishes and maintains a professional working relationship with supervisors, co-workers and the general public.
Completes all assignments in an efficient, consistent and timely manner.
QUALIFICATIONS High school diploma or equivalent Individual must have past experience working and distributing information to the general public Valid Pennsylvania Driver's License, Class C, or equivalent is required Must obtain American Red Cross Certification in Standard First Aid and CPR within twelve (12) months from date of hire, and thereafter, continually maintain such certification for the entire duration of employment Must be able to successfully pass all applicable child background clearance checks The ability to read and write a second language is preferred, but not required Job Type:
Full-time Pay:
From $41,553.
23 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday License/Certification:
Non-CDL Class C (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Harrisburg, PA Harrisburg, PA Full-time Full-time From $41,553 a year From $41,553 a year GENERAL STATEMENT OF DUTIES:
This is an unarmed civilian uniformed support position with primary responsibilities to the Harrisburg Bureau of Police's Community Services Division.
The Community Service Aide (CSA) will provide customer services and outreach to citizens, enforce city codes, address quality of life issues, and other non-criminal police related duties; such as, but not limited to, responding to non-reportable accidents and issuing parking tickets.
The CSA will engage the public through telephone and/or in person communication.
This position does not encompass any power of arrest and will not perform tasks legally restricted to sworn City of Harrisburg Law Enforcement Officers.
Work is assigned in the form of verbal and/or written instructions, by the Director Community Relations and Engagement.
ESSENTIAL FUNCTIONS Work involves but is not limited to the following, Assist in planning, attending, coordinating, participating in meetings, events and other functions to support the mission of the Community Services Division.
Identify community problems and issues, as well as report violations of City codes and regulations.
Educate the community about Police related services.
Become a liaison for business owners, through the use of business checks throughout the City.
Assist with crowd and traffic control on accident scenes, details and major events, as needed.
Perform varied administrative work, typing and clerical duties including operation of a computer.
Enter data and documents into computer or records management system in a prompt and efficient manner.
Obtains information from the public, witnesses, victims, and suspects as needed.
Answer telephone and radio dispatches, takes and forwards messages for Police bureau employees and gives general information in response to public inquiries.
Provides brief replies to inquiries, as needed.
Sort, index and file material alphabetically, numerically and geographically.
Read and route incoming mail and assembles files and other materials to facilitate reply by bureau members.
Respond through dispatch and in person request, and administers first aid , included CPR when needed.
Work includes operation a motor vehicle in a safe, legal and responsible manner.
Receive and complete assignments and set work priorities to meet deadlines and assure an efficient workflow throughout the bureau in a consistent and timely manner.
Obtain and compile data from bureau records for reporting purposes.
Maintains regular, punctual and predictable attendance.
Reports to work and remains at work in production condition, which includes not being under the influence or impaired by the use of alcohol and or/drugs.
Establishes and maintains a professional working relationship with supervisors, co-workers and the general public.
Completes all assignments in an efficient, consistent and timely manner.
QUALIFICATIONS High school diploma or equivalent Individual must have past experience working and distributing information to the general public Valid Pennsylvania Driver's License, Class C, or equivalent is required Must obtain American Red Cross Certification in Standard First Aid and CPR within twelve (12) months from date of hire, and thereafter, continually maintain such certification for the entire duration of employment Must be able to successfully pass all applicable child background clearance checks The ability to read and write a second language is preferred, but not required Job Type:
Full-time Pay:
From $41,553.
23 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday License/Certification:
Non-CDL Class C (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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