Need Workstation Specialist (PC Support Technician) in Harrisburg, PA - Need Local candidates only - Onsite Work Accounting - Harrisburg, PA at Geebo

Need Workstation Specialist (PC Support Technician) in Harrisburg, PA - Need Local candidates only - Onsite Work

We have a Contract assignment available with our client in Harrisburg, PA.
Position:
Workstation Specialist (PC Support Technician)Location:
Harrisburg, PADuration:
6
Months This requisition requires only a virtual interview via Teams with video-enabled.
Client would prefer candidates local to the Harrisburg, PA Area.
This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120).
There is metered, on-street/parallel parking in front of and around the building.
PennDOT is not responsible for parking costs.
The work hours for this position will be 8 AM 4:
30 PM with an half hour working lunch.
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg.
This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.
) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC s that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.
Essential Responsibilities Monitor incident queues for issues and take ownership and assist customers as required Keep all support tickets up to date and well documented As required, provided documentation on issue resolution for other teams Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
Required/Desired SkillsSkillRequired / DesiredAmountof ExperienceDeploying PC s and providing support to end users in a large enterprise environment (1,000 PC s +).
Required3YearsDevelop, test, maintain PC images.
Required3Years Experience supporting PC s in a large domain environment.
Required3YearsInstall and configure PC hardware and peripherals.
Required3YearsRepair PC s by replacing hard drives, motherboards, memory, etc.
Required3YearsExperience with security, disk encryption, and anti-virus products on Microsoft Windows PC s, laptops, and Apple OSx MAC s.
Required3YearsKnowledge of Active Directory and experience troubleshooting GPO s and name resolution.
Required3YearsExperience with managing profiles and certificates on Microsoft Windows PC s, laptops, and Apple OSx MAC s.
Required3YearsExperience supporting Microsoft Windows PC s, laptops, and Apple OSx MAC s using remote tools (SCCM remote, RDP, ARD)Required2YearsApplication Support for MS Office 365 on Microsoft Windows PC s, laptops, and Apple OSx MAC s.
Required2YearsExperience integrating Macintosh systems into an Active Directory Domain environment.
Required1YearsScripting with VBS and PowerShellHighly desired2YearsConfiguration Management Console queries and reporting.
Highly desired2YearsSCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize.
Highly desired2YearsExperience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT).
Highly desired2YearsMicrosoft Certification.
Highly desired2YearsAble to communicate in a clear manner.
DesiredChange oriented improve processes and confront difficult circumstances in creative ways.
DesiredDemonstrated customer focus; building strong customer relationships.
DesiredEffectively evaluate information to make correct decisions.
DesiredStrong problem solving skills, able to narrow scope of problems, eliminate irrelevant information.
DesiredStrong team player collaborate with others, be open to other ways of doing things.
DesiredInterested in emerging technologies demonstrated through training and attending technical events.
Desired Need Workstation Specialist (PC Support Technician) in Harrisburg, PA - Need Local candidates only - Onsite Work Recommended Skills Antivirus Softwares Apple Ios Configuration Management Cryptography Customer Relationship Management Evaluate Information Apply to this job.
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