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Senior Business Subject Matter Expert

Company Name:
Hire IT People, LLC
Senior Business Subject Matter Expert Sign up for Job Alert
Location:HARRISBURG PA
Job ID#5178
Date Posted:16 Apr 2014
Job Summary
Max Rate
Open
Work Status
Any work Status
Duration
6 Months
Openings
1
Type
Contract
Submission Deadline
04-17-2014
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Short Description:
The
Senior Business Subject Matter Expert (SME) brings proven experience from
related businesses or organizations as well as system integration and
technology experience (more than 10 yrs experience).
Complete
Description:
The Bureau of Infrastructure
& Operations (BIO) is requesting a resource utilizing the CAI Staff
Augmentation contract. This position is imbedded with BIO, Service Delivery
Section and responsible for the effective daily system/data administration of
the Configuration Management Database (CMDB) processes and procedures. The
primary responsibilities of CMDB Administrator (CMDB-Admin) include:
oApply best practices for
organizing and discovering complex infrastructure environments to place them
with business services into the CMDB to provide value to service management
processes;
oUtilizing good communication
skills, work with IT personnel to build Application and Business Service models
in ADDM and the CMDB;
oWork with architects,
business areas and business analysts to guide them to get information they need
to be successful;
oContinuously review the
health state of CMDB, analyzing configuration item data, configuration item
relationships, identify data inconsistencies or anomalies, and report on data
discrepancies;
oUnderstanding the concepts of
asset reconciliation and have experience utilizing tools and methods to perform
this activity both manually as well as via automated means.
oProvide feedback and inputs
to IT Asset categories, types and data rules. Advises on scope inclusion and
exclusion and is responsible for the documentation of those elements that make
up the architecture of the CMDB.
oTraining certs should be at a
minimum:
? BMC CMDB Administrating 7.5
Part 1
? BMC CMDB Administrating 7.5
Part 2
This resource will be heavily
engaged with current asset management initiatives, including the ATMS and
ITSD&C projects. This request is for immediate fulfillment (current fiscal
year and beyond).
Skills:
Skill
Required / Desired
Amount
of Experience
Asset Management (Hardware,
Software, Mobile Devices etc...) Experience in Enterprise Settings
Required
7
Years
Remedy Asset Management
Module experience
Required
7
Years
ITIL Foundation
Certification (additional ITIL certs preferred)
Required
1
Years
Experience creating Asset
Management dashboards and reports
Required
5
Years
Asset Inventory experience
Required
5
Years
Mobile Reach product
experience.
Nice to have
BMC Atrium CMDB
Certifications part 1 and 2 required
Required
BMC Atrium CMDB
Certifications part 3
Nice to have

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